FAQ's
What makes The Leading Light different?
The Leading Light stands out due to their extensive selection of high-quality gemstones, competitive prices, exceptional customer service, and their commitment to ethical and sustainable sourcing.
How will the delivery be done?
We process the national delivery only through reputed insured couriers like Bluedart. Please check if we deliver to your pincode. If there is no courier service available in your area, we do apologize for the inconvenience caused.Â
What is your Money Back Policy?
Our 30-day No Questions asked Money Back Policy gives you time to make sure your purchase is perfect. If you need to return it for any reason, we’ll happily provide you with a full refund or exchange, within 30 days of the date of delivery. Yes, it’s that simple. We can only accept the product without custom engraving, in its original condition and with the certification.
Will I have to pay for shipping the product back to you?
The Leading Light offers free return shipping within the INDIA. For international returns, customers are responsible for shipping costs.
How safe is my product?
We take the safety and security of our products seriously. All our products go through rigorous quality checks to ensure they meet industry standards and regulations.
Do pendants come with the chain?
It depends on the specific product. Some pendants come with a chain, while others do not. Please check the product description or contact us for more information.
Â
Do you carry a specific style/gem?
Yes, we carry a wide variety of styles and gems to meet your needs. Please browse our website to see our selection.
How do I make a payment for a TheLeading Light purchase?
TheLeading Light accepts payments through various methods, including credit/debit cards, PayPal, bank transfers, and more. You can choose the payment method that suits you best during the checkout process.TheLeading Light accepts payments through various methods, including credit/debit cards, PayPal, bank transfers, and more. You can choose the payment method that suits you best during the checkout process.
Transparency
Transparency is a key value that we uphold at The Leading Light. We believe in being open and honest with our customers about our products and services, as well as our business practices. We provide detailed information about each gemstone we sell, including its origin, cut, and any treatments it has undergone. Additionally, we are transparent about our pricing and shipping policies, ensuring that our customers are informed about all costs associated with their purchase. We strive to build trust with our customers through clear communication and a commitment to transparency in all aspects of our business.